Privacy & Data Policy

1. Introduction

At IoTBlitz, we take your privacy and the security of your industrial data seriously. This Privacy & Data Policy explains how we collect, use, and protect your personal information and the machine data generated by our IoT solutions.

2. Information We Collect

We collect two primary types of information:

• Personal/Business Information: Names, email addresses, phone numbers, billing details, and company information provided during onboarding.
• Industrial Data: Sensor readings, machine telemetry, energy consumption data, and network logs generated by IoTBlitz hardware and software.

3. How We Use Your Data

We use your data strictly to deliver and improve our services:

• To populate your real-time dashboards and generate reports.
• To train predictive maintenance and anomaly detection models specifically for your equipment.
• To provide technical support and alert you of system failures.
• To process payments and manage your account.

4. Data Security & Encryption

We employ enterprise-grade security measures to protect your data:

• All data transmitted between edge devices and our cloud is encrypted via TLS/SSL.
• Data at rest is encrypted using industry-standard AES-256 encryption.
• Access to your data is secured by Role-Based Access Control (RBAC) and strict internal policies.
• Our infrastructure is hosted on compliant cloud providers (AWS/Azure) adhering to SOC 2 and ISO 27001 standards.

5. Cookies and Tracking Technologies

We use cookies on our marketing site to understand user behavior and improve your browsing experience. The IoTBlitz dashboard uses session cookies essential for authentication and security. You can control cookie preferences through your browser settings.

6. Data Sharing and Third Parties

We do not sell your personal or industrial data to third parties. We only share data with trusted infrastructure partners (e.g., cloud hosting providers) necessary to deliver the service, under strict confidentiality agreements. If compelled by law, we will disclose data only to the extent legally required.

7. Data Retention & Deletion

We retain your industrial telemetry data for the period specified in your service plan. Upon termination of your contract, you may request a complete export of your data, after which we will securely delete it from our active databases.

8. Your Rights

You have the right to access, correct, or request the deletion of your personal data. If you have questions about your data or wish to exercise these rights, please contact our Data Protection Officer.

Contact our privacy team at info@iotblitz.com.